Full Scan Has Been Running For 10 Hours

njw571

Hello,

I am new to Bitdefender and thought that it was odd that the Full Scan was taking a long time, so I decided to do some reading to see if a 10 (and counting) hour scan time was typical, or some isolated problem. I've been looking through your threads and have not found something that has taken quite this long. I noticed that nikki605 had an issue with timing that seems to have been fixed (and his scan completed in just over 1 hour), so this looks like a completely separate issue.

I typically run 'AVG free' along with 'Spybot S&D' and that has served my relatively well until recently. If I ever ran into a problem that I couldn't fix, I would back up my files and do a complete re-installation of windows (have not needed to do this for several years now). Unfortunately, this is no longer the 'easy' way out. I would like to keep my system set up if I can. That's why I chose to try Bitdefender.

The first time I ran the full scan, the computer crashed after 2 1/2 hours.

This time, it's at 10 hours and it says that there is 2 hours, 50 minutes to go. The part that concerns me is that I have scanned 3.25 million items at about 100 files/second. Sometimes it slows down to 1 file/second (it stayed there for about an hour) and on rare occasions it will jump up to 3000 files/second. I don't know what typical numbers are.

It's currently reporting 17 infected items. (I suppose the presence of a virus could be one cause of the slow down? Could I get a confirmation on this)

Computer Specs:

WinXP SP3

Pentium D 3Ghz

3.25 GB RAM

I do some video editing, so I have 3x 1GB drives in a raid5 array built into the motherboard as well as a single 1TB drive split into several partitions. My windows install is on another 250GB drive that is separate from the rest (along with all the program files...).

As a side note: when I attempted to uninstall AVG free (as requested for the installation of bitdefender), the setup program crashed. When I attempted to run it again, it showed that AVG had been uninstalled. I was allowed to continue with the Bitdefender installation. When windows crashed and I rebooted to run the full scan again this morning, I noticed that there were some avg processes running. I decided to run the AVG uninstaller again (while the scan was being performed) and this time , it successfully completed. I saw in one post that someone had trouble when Norton had not fully uninstalled. Could this be the case with AVG as well?

Thanks,

Nathan

CatBurglerV8

Just to be friendly Windows security essentials will work with BitDefender nicely though it turns off the firewall just turn it back on after once and it's fine.

nayan007

Yes,You are right. If a antivirus is not completely uninstalled then there is a chance of system crash.

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.