Bitdefender Av Keeps Crshing

woomera

since yesterday my Bitdefender AV keeps crashing every few hours. asks to submit a TMP file and i do and it restarts the service automatically but then few hours later i see that it gets disabled completely and cant even open the interface.

the icon turns gray and need a reboot.

everytime after few crash's and prompt for a restart it gets disabled fully.

anyone else facing the same issue?

since i havent installed anything new and it started yesterday im guessing the last update made things messy!?

i have also tried repairing but same issue occurs after restart.

woomera

k just now my Bitdefender AV stopped and when i double-click on it it says that my license is expired but i checked on the website and i still have 214 days on that license.

when i press renew i get this error:

http://dl.dropbox.com/u/435242/Capture.JPG

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

woomera

nevermind it. uninstalled bitdefender and bought another AV.

despite bitdefenders very powerful engine and signature DB i'll never touch bitdefender softwares again (heh have 2 AV and 2 IS license's just lying around, what a waste).

rootkit

Hi

We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.

Thank you for taking the time and please do not hesitate to contact us if you need further details from us.

Have a great weekend!