System Lockout

teachandlearn

I have recently install Bitdefender Internet Security 2012. I have used another vender in the past and was frustrated with them. I am new to Bitdefender. One major thing that the new software is doing is not allowing me to control functions of my Toshiba laptop, such as adjusting brightness, adjusting volume control and other functions like that. How can I get the firewall/ virus control to allow me to use these? Thank you, teachandlearn

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.