Virus Removal On A Mac

fbuettner

Hello, I have a problem with bit defender removing several viruses on a mac. I ran bit defender and it found several trojan viruses They were in emails from a fake fed ex and ups accounts. They were downloaded, not by me, but saved from the mac mail program in my user library folder. When bit defender ran a scan it found these trojans and 4 of the 5 it said were deleted. I went in and manually trashed the 5 one. I don't think these did anything to my system because the files were something like fedex invoice.exe and macs don't use exe files. If I run bit defender a few days after it says no viruses found and system is safe. About two weeks later it's run again and surprise those same viruses are there again. 4 of the 5 it deletes and I manually remove the last one. same thing few days later everything safe two weeks later all are back. How can I get rid of these for good? Is there a copy of these somewhere? Could these infect the mac even though they are .exe files and never clicked to try and open?

rootkit

Hi

Welcome to the forums.

Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:

201204201014003

My colleagues from Mac departments will send you an email in about 20 minutes.

Thank you.