Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

[resolved] Usb Immunizer Error

Options

Whenever I try to immunize the USB Stick from the contextual option, error occurred. Kindly see the attachment.

post-31288-1341426023_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    The Auto Scan for USB media was running in this time?


    Thank you!

  • coolcool1227
    Options
    Hello :)


    The Auto Scan for USB media was running in this time?


    Thank you!


    No scan task was running. I also checked the same issue on the formatted USB Stick.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    When you tried to immunize to stick, did you used the first method or the second one?


    1) from the pop-up when the USB Stick in inserted.


    2) from the contextual menu.


    Thank you!

  • coolcool1227
    Options
    Hello :)


    When you tried to immunize to stick, did you used the first method or the second one?


    1) from the pop-up when the USB Stick in inserted.


    2) from the contextual menu.


    Thank you!


    I already mentioned in my first post that I try to immunize the USB stick from contextual menu option. :rolleyes:

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    The issue could be related to this:


    http://forum.bitdefender.com/index.php?sho...mp;#entry151081


    We are working on a fix for the reported situation.


    Thank you for your patience!

  • coolcool1227
    Options

    Any update?

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    The last product update included updates for other modules, this will also be fixed soon.


    Take care.

  • coolcool1227
    Options

    Any update?

  • rootkit
    Options

    Hello,


    The fix is scheduled for 16.2x, probably 16.21.


    Thank you!

  • coolcool1227
    Options

    The said issue is fixed in the latest Build 16.20.0.1483

  • rootkit
    Options

    Hello :)


    I am glad to hear that.


    In this case, I declare the topic closed.


    Take care.

This discussion has been closed.