Having A Few Problems With Bitdefender Antivirus Plus 2012

yourchingu
yourchingu
in Antivirus

Hello,


I'm having a bit of trouble with my antivirus program.


http://www.mediafire.com/?3tr6r4due4hy59i


Above is a link that contains what ever i did with the bitdefender support tool, so i don't think i have to explain the things i'm having trouble with but anyway...


1. I have a critical issue to fix which is that the on-access scanning is disabled. This problem does not fix no matter how many times i try to start the repair, restart my laptop, or reinstall my program


2. The active virus control does not turn on. Right now, it is switched off and when i try to turn it on, it flashes "on" for a split second and returns to its "off" state


3. Kind of a weird problem but my laptop does not recognize or does not know that bitdefender is working as an antivirus (maybe due to the problem above) and says that my computer is not protected -... is it??


Hope to get a response soon.


Thanks in advance!

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Welcome to our forums!


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.

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