Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Need To Update Email Address

Options

Hello,


In need of some help. I installed this on a laptop for an elderly friend of my mothers, but when I asked her for her email address she didn't give me the incorrect one. She is new to computers and wasn't really sure what the correct address was.


Now I can't find a way to make the change to the correct address.


I can provide the current information and what I need it changed to as well.


Help Please, we need to complete the activation before the window closes!!

Comments

  • Hello,


    In need of some help. I installed this on a laptop for an elderly friend of my mothers, but when I asked her for her email address she didn't give me the incorrect one. She is new to computers and wasn't really sure what the correct address was.


    Now I can't find a way to make the change to the correct address.


    I can provide the current information and what I need it changed to as well.


    Help Please, we need to complete the activation before the window closes!!


    Oops I meant to say she didn't give me the correct email.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    You can also activate the product after.


    You can create a new account here:


    https://my.bitdefender.com/en_uk/my/#page=main.create


    Take care.