I've recently installed a game called Batman: Arkham Asylum using Steam. Every single time I clicked on "Play", the game crashed with this event log error:
Faulting application name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000
Faulting module name: BmStartApp.exe, version: 0.1.0.8, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00164c64
Faulting process id: 0x1e58
Faulting application start time: 0x01cdb952e1f33575
Faulting application path: E:\Games\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\BmStartApp.exe
Faulting module path: E:\Games\Steam\steamapps\common\Batman Arkham Asylum GOTY\Binaries\BmStartApp.exe
Report Id: 202c3185-2546-11e2-af30-cf464ee0df3d
After searching and testing for a couple of days trying to find out what was causing this issue, I've finally found that if I disable the Active virus control in BitDefender 2012, the issue disappears.
So based on that, I have two questions:
1- Assuming BitDefender is preventing BmStartApp.exe from running, why BitDefender does not give me a warning message about it? (Autopilot is off)
2- I added the BmStartApp.exe in the Excluded processes but it doesn't seem the work (process is still crashing). Do I need to reboot for this feature to work?
