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Keeps Removing Files From A Excluded Folder.

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CharlesH
CharlesH
in Antivirus

I recently install BitDefender plus 2013 and I have a certain file (xclient) that keeps getting removed from my computer because it thinks its a trojan, so I made a folder made it excluded from everything and put the file in, at first it just warned me that I have a malicious file on my computer, and only a few seconds later it decides to remove the file from my excluded folder. Seeing that this tactic isn't working I decided to quickly re-add the file to the folder and going to my excluding section and added the .exe to the list. And gets removed again. What am I doing wrong? :wacko:

Comments

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Make exclusions for processes and files also.

  • Georgia
    Georgia ✭✭✭
    Options

    Hi CharlesH and welcome!


    Are you still dealing with this issue? If the file is clean we could create a generic exclusion and implement it through auto-update of the Bitdefender product.


    Please post back and let me know.

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