Registration License Key Has Expired

I have just (18/5) renewed my license key for BitDefender Total Security 2011 and have received the following email-confirmation:


"Your license key has been extended (<existing license key>)"


However when I try to register and enter the <existing license key> (the only one I have), I get the following error:


"The License key you have entered is currently used in the product. You cannot register the product twice with the same key.".


Is it necessary to register again, or will the product automatically detect that the license key is extended?


Best regards,


Jakob Bjerre Jensen

Comments

  • GeorgiaGeorgia ✭✭

    Hi Jakob,


    Thank you for reporting this issue.


    When the license key is renewed automatically there is no need to register it again in the product, as it's already there.


    Just make sure the PC has internet access. Right click on the Bitdefender icon from system tray and from the menu choose 'Update Now'. The product will connect to our registration servers and will update the information: you should have 345 days left on your Bitdefender Total Security subscription.


    Please post back if you need more help. Have a lovely weekend!

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