Remove Anti-theft Devices

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There is a glitch where if certain devices are removed from the dashboard, they will still show up in the Anti-Theft module.


For example: If Bitdefender Mobile Security is installed on an Android device, and removed from the device at a later time, that device still will show up in both the dashboard and the Anti-Theft module. The device can be manually removed from the dashboard. That device will still be displayed in the Anti-theft module though, and there is no way to remove it.

Comments

  • Georgia
    Georgia ✭✭✭
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    Hello,


    This isn't a glitch.


    We already responded to your query. Please read our response here.


    Thank you!

  • cohbraz
    Options
    Hello,


    This isn't a glitch.


    We already responded to your query. Please read our response here.


    Thank you!


    Yes, and your reply from March said that a decision was pending. Is it still pending?


    How would a thief have access to the password to login? Also, if the auto-login to my.bitdefender.com feature is removed from the device or the Bitdefender program, it would force the user to login to their my.bitdefender account everytime. That way a thief can't access the portal to remove the device.

  • Georgia
    Georgia ✭✭✭
    Options

    As it was not implemented in Bitdefender 2013 nor the New Bitdefender suite, the request has been denied for now. However, remember that if our product manager decides to change this behavior it could be implemented at anytime.


    We will post any modifications brought to the online platform MyBitdefender and to the Bitdefender products in this pinned topic:


    http://forum.bitdefender.com/index.php?showtopic=46294


    Thank you.