Parental Control Not Working For Past Few Monts
My Parental control has not been working for the last 4-6 months. No matter what I tried it wont work. When it was first installed it worked fine for about 4 months and thereafter once, yesterday, for the one user, but today it shows no reports on the again even though I now that computer was accessed for browsing yesterday. The other user is still not showing any activity. I am not new to BD and has been running the antivirus for the past 4 years. I logged a support query, but apart from receiving a support number there has been no attemps at helping me since then (4? months ago). We use the control to monitor our office workers and I have just let the problem slide till now, but I noticed activity on social sites in office time and it is time to get this problem sorted out.
Where is BD's support team which used to be so quick to help in previous years?
Is anyone else experiencing problems with Parental control?