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Parental Control Blocking Under Profiles Not Registered


I recently noticed my parental controls had been turned off. I reactivated them and now it is blocking log-in pages under my account and my wife's Windows Accounts. When I disable Parental Controls in the BD control panel, the log-in pages work fine. This is on more than one website and is occuring using IE9 and IE10. The only accounts registered under parental control are my childrens'. I have Windows 7 and the latest build of (assuming auto-update is working) Total Internet Security 2014. Anyone have ideas why this is happening and/or how to fix it?


  • Georgia
    Georgia ✭✭✭

    Hello jro4574 and welcome to the Bitdefender forums.

    Please access the online platform MyBitdefender to make sure your Windows account and your wife's Windows account are not protected also by Parental Control.

    Let us know how is everything going.