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Installation of parental control - Win 10
Hi, I am using Bitdefender internet security software. Now I am trying to install parental control which I downloaded from BD central. But after double clicking on installation file, neither it displays progress bar nor it installs the software/ Earlier it used to work from phone without parental software installed on…
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Parentral Control keeps stopping my son from using his andriod phone completely
There seems to be a glitch with Parental Control. In the last month I have had to uninstall and re-install bit defender parental control on my sons android phone, because intermittently no matter what time of day it is, he suddenly can't access anything on his phone (even the most basic apps installed). He's 14yrs old and…
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Can't block discord.com access via Chrome / Safari on Mac OS big sur
Blocking discord app on Mac is fine. However, still can use Chrome to access discord.com. In Parental Control, discod.[com,gg] and discordapp.com are blocked. Not sure why it is not blocking.
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making parental control unable to be removed from pc
Hi there, I have Bitdender on my pc and am adding it to another. My question is that in the start menu the drop down arrow below parental control says to add/remove. I would like that to not be such an accessible option. It seemed when i clicked on it that it could just be removed easily without a password etc. Is there…
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Chromebook and Android Activity Not Showing in Parental Control
Hi All - I am not seeing any application or screen activity in parental control across three devices (two Chromebooks and one Android phone). My hope is to view screen time and applications used. This should be supported, correct? And, if so, are there any extra special/tricky configuration settings that need to be made?…
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Cannot access to the price of parent control premium
Hello: I was going to find out much the parent control premium costs, but am stuck on the page below. Tried different browsers, please help.
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[escalated to developers] Bd 2014 Blocking Secure Web Pages (banking)
At some time in the recent past a BD update has caused problems accessing certain secure web pages, ie: https://secure.capitalone360.com/myaccount/...login_pinpad.vm This is happening in both IE 11 and Firefox 3.0. The page just fails to load. I have tried several fixes to no avail. The problem is caused by BD since if I…
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Parental Control Not Showing Full Address Of Opened Websites
Hi, I after update my bit defender page has new look but there is one issue with the functionality of the parental control. Earlier when I go to the Web Tab of any Child .. I am ABLE to check which websites are opened and I am ABLE to click on any link and It takes me to the exact page of the website that was opened by…
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General Web Filtering Question
In the Web Filtering setup, there is a Schedule button that allows me to set valid times for my son to be able to use the Internet. So I can setup a schedule that blocks his Internet access at midnight every night so he won't stay up too late. Then, under the Blacklist/Whitelist button, I can add websites with a schedule…
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Web Filtering Schedule And Categories
I have a complex situation I am setting up for my 16 year old son. He is homeschooled, so I require that he get his work done before he starts being distracted by his video and gaming websites. But much of his schoolwork does require the Internet, so unlike most other parental control software programs, I can't just block…
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Parental Control Not Working
Just purchased Total Security and trying to get the parental control to work. I can't seem to get it to block any websites even after going through the online instructions. I set up a new user, firstly as a child account secondly as a normal user and neither would work. I have Windows 8, does anyone know if there is…
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Device Not Showing In Parental Control
I installed bitdefender IS 2014 in same computer with two OS. One is windows 7 and the other is windows 8. Both the device are shown in dashboard. But in parental control only one device is showing which is installed in windows 8. So I am unable to attach the profile to second device which has Windows 7 installed.
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I Thought Parental Control Is A Part Of Internet Security?
I want to use parenta control in my machine which has BDIS 2014 installed. The dashboar says I must install the parental control software first. The only thing I foun was a full package with 29 dollars price tag. So is it included or not and how to install the sofrware?
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Parental Control Blocking Everything?
Got the Bitdefender total security 2014 installed on my laptop and turned on the parental control for my kid. Created a profile for her age and as soon as I set it up, I couldn't go to any website. All websites such as google.ca, cnn.com all blocked with a message saying your parents have blocked it. If I turn the parental…
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Parental Control Blocking Under Profiles Not Registered
I recently noticed my parental controls had been turned off. I reactivated them and now it is blocking log-in pages under my account and my wife's Windows Accounts. When I disable Parental Controls in the BD control panel, the log-in pages work fine. This is on more than one website and is occuring using IE9 and IE10. The…
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How To Test Parental Control Is Working?
Hi, I've installed BitDefender on my son's laptop using the Administrator account and switched on parental control. I've then gone onto MyDefender, added a profile for my son and chosen the devices for his PC. So far so good. However.... 1) When I log in on the laptop to his account, I haven't found myself being blocked at…
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Why Is Www.lego.com Rated As Online Dating?
As per title. My children cannot access www.lego.com because it has been assigned category Online Dating. Yes I can add this to the whitelist, but better if Bitdefender resolves the issue! Can Bitdefender please post here once this has been resolved. Thanks.
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Functionality Missing In Upgrade To 2014?
Hi just upgraded to Internet Security 2014 and noted that there seems to be functionality missing on the parental control feature? For example in my previous version I could configure block categories, whitelists etc, and now I cannot find that functionality anywhere. I have deleted and recreated the child profile and…
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Allow A Site That Is Being Blocked
I just installed the NEW Bitdefender on my 7 year old granddaughter' s computer. I let everything at the DEFAULT settings, and it is blocking almost everthing, which is good. I have been trying to CONFIGURE Parental Controls to ALLOW a site that is currently being blocked. No luck. I found another thread concerning this…
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How To Get A Dump Of The Data?
Is there any way to get the raw data of the logs? There is an FAQ entry but it only provides for taking an image capture. I would to get the data in CSV format. Our subscription is for a Family Pack under the registered email address of this account.
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Parental Control Display
Hi, I have installed Bitdefender on windows 8 and im using parental control. I have to monitor another pc using windows 7. Ive already configured it and blocked a website and on the other pc it says website has been blocked by your parents. How do I remove that notification that appear in the browser and keep the webpage…
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Google.com And Google.com.au Blocked
Hi There, google.com and google.com.au are blocked but "Search Engines" is not checked in "Categories". The Web Activity report shows "-" for category. I've just upgraded to the latest "New BitDefender" version of Total Security. I'm running Win7Pro 64-bit. Thanks