Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

Parental Control Not Working


Just purchased Total Security and trying to get the parental control to work. I can't seem to get it to block any websites even after going through the online instructions.

I set up a new user, firstly as a child account secondly as a normal user and neither would work.

I have Windows 8, does anyone know if there is anything extra one needs to do to get this to work?