Refund Not Processed

I raised two ticket for cancellation of the auto renewal but its still not processed. Please see this into priority and refund my money ASAP.


I was having two accounts and so I raised 2 tickets as the money was deducted for auto renewal of both the accounts.


Plz refund my money ASAP.


Ticket numbers:


1. 2014020206050001


2. 2014020211160001


Please acknowledge this and help me in this regard.


Thanks

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