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Group: Members
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Member No.: 180,464
Joined: 2-May 14
Ticket 2014080601280002- I accidentally installed "Bit defender" install & setup-1 intervention on august 5. I immediately contacted support by
chat and explained to them that I had made the mistake and requested a Refund. I didn't even know what 1 intervention was . I am using Total
security 2015 and like it very much. I would like to know when my refund will be processed.
Ticket- 2014081100050001- I purchased Anti-virus plus 2015 to try even though I still had over 160 days left on my total security. Because of
the "secure Boot" problem, I lost all access to my windows 8.1. I had to reinstall windows 8.1. I opened a Ticket and explained that I did not want to
use anti-virus 2015 and was not satisfied. I requested a refund. I want to stay with Bit defender total security.
Ticket-2014081704510002- Sent to integrated support requesting my refunds. As of this date I had not received any response'
