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Unauthorized Auto Renewal

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I was charged $89.95 without my consent and avangate claims that I authorized auto-renewal. I have seen complaints all over the internet about this problem. I started the refund process about a month ago and the problem has STILL not been resolved. I WANT MY MONEY BACK!!!! My support ticket number is 2014121920580002. Every time I get an e-mail back from their "support team" it is just some cookie cutter pre-made email telling me they are resolving the problem. $90 is a lot to me and I am extremely upset that it was taken without my permission and it has taken this long to resolve. PLEASE HELP!

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