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Bitdefender Total Security 2015 Slow On Asus I5 Win 8.1 64bit Laptop

edited January 2015 in General

Hi all,

I have Asus X550L windows 8.1 64 bit (core i5 4th gen, 4GB RAM) laptop and I have a desktop PC with 2.5 Pentium dual core processor, 3GB RAM, Windows 8.1 64 bit. Both of these PC's installed Bitdefender total security 2015 (one year license). I used bitdefender more than 2 years, but after I purchased new laptop, I face this slow down and errors. Both PC's Windows is up to date.

I can see my laptop installed Bitdefender not working as the desktop one. Most of the time I experience "Bitdefender security center has encountered error" message as well as when I plug USB devices to the laptop, after it scanned the device I can't choose any action to disinfect or delete it detected malware (If I choose, it's not apply). In addition to that, I can see Bitdefender total security 2015 event Window freeze when I try to view the reports.

I completely uninstalled and re-installed the Bitdefender, but nothing success.

Therefore, now I switched to another vendor internet security and I never experience such issue. Is it a normal behaviors or are there any issue on my side?