Bitdefender Deletes A File: Help!

Hello, I have a file that I BitDefender scans and deletes it. It DON?T HAVE do it, I need that file. The also put it among the excluded files but always I have the same problem. Is it possible to exclude that file from the scanning?

I'm going to the asylum because I'm going crazy. Help me please!

Thank You

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grayghost2

Hello, I have a file that I BitDefender scans and deletes it. It DON?T HAVE do it, I need that file. The also put it among the excluded files but always I have the same problem. Is it possible to exclude that file from the scanning?

I'm going to the asylum because I'm going crazy. Help me please!

Thank You

Looks like you have been waiting a long time for a reply. I was just passing.

- I know how frustrating it is waiting for help

Is Bitdefender deleting or quarantining executables (EXE files) or another file type ?

What edition of Bitdefender are you using (Year version too) ?

cohbraz

Hello, I have a file that I BitDefender scans and deletes it. It DON?T HAVE do it, I need that file. The also put it among the excluded files but always I have the same problem. Is it possible to exclude that file from the scanning?

I'm going to the asylum because I'm going crazy. Help me please!

Thank You

How are you scanning once the file is added to exclusions? If you are right-clicking and running a manual contextual scan, the exclusion does not apply.

Files in the excluded list are only done so for Bitdefender's automatic scans.