Bitdefender Repair Broken
I am currently running windows 7 64bit. I was having issues with my BD 2015 interface so it was recommended that I run a repair. I did this and then it said to restart to finish. I restarted and low and behold no windows. It will only start the start-up repair function and it does nothing else. I have ran the repair multiple times and it wont fix it. I can access the command prompt but have no idea what I can do with that. I am completely lost as to what to do and chat here at BD says they need to escalate the issue and it can take a couple of days. I really hope someone here can help me. I paid for this ###### program and I don't want to have to format and lose a lot of important things because of their repair not working. Maybe there is someway I can bypass it booting any bit defender files?? Please help me!!!!
Comments
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Have you tried to select the "Last Known Good Configuration" and try to boot to that?
Have you tried restoring a "System Restore Point" in safe mode or from a Windows System Recovery disk?
Failing that, do you have a recent full system image that you could restore?
Hope this helps. Have a great day.
Regards,
-Phil0
