Forgot Password For General Settings
Greetings Bitdefender Community!
As the topic title reads, I forgot the password for changing general settings. Every time I try to change an option in Bitdefender settings, it requires a password which I don't know anymore.
I already uninstalled the product with several official Uninstall-Tools from your website + forum, deleted some remaining (!) registry keys and then re-installed the product but that is also not working. I need another manual or tool to remove or at least reset the password.
Im using Windows 10 64-bit. It seems that the password is stored on your system, even if you uninstall Bitdefender software . Whatever. I need a solution.
In addition I will send an e-mail to the customer service with my concern. I hope someone can help me.
With kind regards
BDAgentUser
Comments
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Greetings Bitdefender Community!
As the topic title reads, I forgot the password for changing general settings. Every time I try to change an option in Bitdefender settings, it requires a password which I don't know anymore.
I already uninstalled the product with several official Uninstall-Tools from your website + forum, deleted some remaining (!) registry keys and then re-installed the product but that is also not working. I need another manual or tool to remove or at least reset the password.
Im using Windows 10 64-bit. It seems that the password is stored on your system, even if you uninstall Bitdefender software . Whatever. I need a solution.
In addition I will send an e-mail to the customer service with my concern. I hope someone can help me.
With kind regards
BDAgentUser
HI i too am having the same problem did you get an answer ??0 -
Hello,
If you have forgotten your password you should contact Bitdefender via email - bitsy@bitdefender.com
From what I understand if it was just a simple uninstall it would not be very secure method of protecting your system.
Ro.0
