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New Install Freezes 0%

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Freeza
edited December 2015 in Install & activation

I have recently purchased Bitdefender 2016 and when trying to install it stops at Install 0%


I have tried leaving it running but the longer I leave it (hours) the more it slows my computer down


I have created a support request but it's been a week and I am unable to view the request in the link that was emailed


So far it seems like a poor product with poor support, since there's no way to request a refund I will have to perform a CC chargeback.