How Can I Purchase & Activate Without Adding Time To Subscription

I just got a new computer and need to install BD. When I purchase another license, all it does is add time to my current subscription which cannot activate the new device because all 3 devices are already taken.

I really need to get some protection on the new laptop so if there is no way to add a device to my current subscription or create a new subscription, I'll have to use another AV solution.

I have a support ticket (2015113001320001) on this and 2 calls into support. Support tech told me 4 days ago that the problem would be resolved in "24-48 hours". So far no joy.

Any ideas?