I am horrified to read the experiences of other Bitdefender customers on this forum.  Like them I have raised ticket numbers and received only automated responses.  After my first install failure I paid for an Install and Setup package (£23.46). I have received confirmation of my payment but that is all. The product is not even listed in their range on the product help page.  I intend to seek refunds.  Anyone recommend a good, reliable and helpful antivirus product?
