2 Orders, One Buy

Lucijan

Hi,

I was not sure where to place this question, if new topic is a problem, sorry.

When I was buying Bitdefender Family pack, first I wanted to pay via paypal. However, something went wrong and after I have pressed confirm and buy button, it said there was a mistake and the product was not bought. So, I've used my debit card and bought the product. I tought that the first attempt will be forgotten. When I've logged in to Central, I saw that I have one product bought and 1 pending. I would not like to pay second time so I've contacted Avangate and BT chat customer service but no one answered. Please give some info about the problem!

Thank you!

Rohugh

Hiya,

Ref. this quote from Georgia-

For licensing/subscription concerning issues please contact from now on Bitdefender Customer Care via bitsy@bitdefender.com as we do not handle this on the forums.

Lucijan

Tnx