"your Browser Is Not Supported Anymore" Trying To Login With Google Account To Activate New Install

roothorick

I have a 3 PC license for IS 2016 and currently have one machine activated. Trying to activate a win8.1 laptop. Used the install package from the email I got when I first purchased the product. Originally set up the account with my Google login.

Clicking on the grayed out B icon in the system tray brings up a form to create an account... I'll click Sign in, then the Google button, and instead of a login prompt I just get the message "Your browser is not supported anymore. Please update to a more recent one." with download links for Chrome, Firefox, IE, and Safari. The system has Firefox 47.0.1 already installed and set as default.

Is the initial installation of IS 2016 using an outdated rendering engine or somethng?

Sorin G.

Hello,

If you are using the built in window to login, that window calls for the IE engine present on your system.

Please try to update your IE to a more recent version.

https://www.microsoft.com/en-us/download/internet-explorer.aspx

deviLzxdemon

Already tried to update to the latest version of IE which is IE11 and still the same error is shown.

abizardholfar

 

On 8/5/2016 at 1:07 PM, Sorin G. said:

Hello,

If you are using the built in window to login, that window calls for the IE engine present on your system.

Please try to update your IE to a more recent version.

https://www.microsoft.com/en-us/download/internet-explorer.aspx

I am also getting same error. Can I use some other browser engine like Chrome instead of IE to sign in to Bitdefender account?