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BD2017 keeps telling me im connected to an unsecure wifi signal

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james_uk
james_uk ✭✭
in Protection


as topic says, i keep getting this messaged but my wifi is connected via a password supplied by BT that is a mixture of random letters and numbers some capital and some not etc, so its a pretty good password, i dont know why i keep getting the message though, the wifi connecttion deffinitly isnt open, even when i click on the network icon it says connected, secure.


any ideas?


james

Comments

  • Sorin G.
    Sorin G. ✭
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    Hello,


     


    Please contact our support team at bitsy@bitdefender.com and also provide them with the logs from the Bitdefender Support Tool to investigate the matter and provide you with a answer.


    http://www.bitdefender.com/support/-1168.html

  • Michael Karas
    Michael Karas
    Options


    Hi




    I have the same issue. In the BD-Security Center I only see two secured wifi-connections. Have send my logs to bitsy@bitdefender.com.


    regards Michael

  • Lobinit
    Lobinit
    Options


    I also have the same issue on BT with the new smart hub. I think it's down to the smarthub automatically switching from 2.4ghz to 5ghz and wi-fi channels. Just a guess but i think that's what it is.

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