Long time Kaspersky user, that just last week switched over to BitDefender Internet Security, and having a very strange issues. I tried chat support but they told me it was 100% not possible for my problem to be caused by BitDefender. What do you all think?
Windows 10 computer fully updated
Total Security Multidevice
Now here is where it gets weird, and I know alot about computers and it does not make sense, but it does not change the fact it happens. I have never had problems with my internet (in a very long time) Literally right after I installed BitDefender I started to get DNS errors every few minutes, they last for about 30 seconds to a minute, and then the internet starts to work again. This problem is also not just on my computer, but on my PS4 and on my cell phone (when it is on Wifi) It seems to hit all devices at the same time.
My setup is my Internet goes to a wireless router, I then have a plug going to my PC, a plug going to my PS4, and cell phones/tablets on wifi. Because of this I have no idea at all how it could be possible for BitDefender to be causing this issue. However I did not have the problem before I had it, and if I uninstall it (and I have twice now) the problems immediately stop. The problems start right back up as soon as it gets reinstalled! Anyone have any ideas at all? I hate to just get a refund and go back to Kaspersky, but it seems I will need to since support says it cannot be Bitdefender! It happens enough to be very annoying!
Thanks,
David Birney
