Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Refund help

Options
h11jbo
h11jbo
in Install & activation


I purchased BitDefender last weekend but made an error and ordered the wrong version. 

I opened a ticket within a day or two of the purchase of requesting a refund and was issued a ticket number, but it's been 5 days since I requested the refund and I've had no response at all. Hoping someone on the forum from the support team sees this and helps as I'd prefer not to go down the route of asking my credit card company to reverse the transaction. My ticket number is 2016103109460002


 


Thanks


James

 

Comments

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Since you opened a ticket the support team will handle the case.


    Commercial requests have no place on the forum due to their nature and privacy requirements.

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month