Chrome Remote Desktop


Hello, I'd like to use chrome Remote Desktop to access my computer both locally and remotely. When I click on enable access which has worked for machines prior to install bitdefender it fails. It looks like it uses different ports than traditional rdp is there a way to allow connections? Thanks!

Comments


  • Hi jlboy did you manage to get this resolved? I have the same issue.


     


  • Hello,


     


    Firstly please ensure you are not running any other security solutions on that machine.


    Secondly ensure the Firewall is set as Home/Office for physical adapters and Trusted for VPN adapters, with Stealth off and Generic on.


    Should the issue persist even after following the above steps please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.


    http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html