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Bitdefender customer service ticket

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khoitd1997
khoitd1997
edited December 2016 in General


Hi my ticket number is  2016121314370001 , I was just wondering if my email reply including the log has been received yet? It has been nearly a day since I send my reply. Thank you in advance. 

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  • Sorin G.
    Sorin G. ✭
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    Hello,


     


    They have indeed received your logs.


    While waiting on a response you can try to disable the Bitdefender modules one by one to see if indeed Bitdefender is causing the freeze.

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