Please confirm my refund request

Moon Hae Sung

Hello,

I applied for a refund request to the customer center.

I have made two requests but are still not being processed.

The ticket numbers I received were 2016121201080001, 2016121303520001.

I received an answer from Avangate about the refund progress.

But from Bitdefender, I received no reply other than the ticket number.

Please refund.

That way I can re-order the product.

Sorin G.

Hello,

 

Welcome to the forum.

Due to the privacy nature of commercial requests they shall not be discussed on the forum.

The commercial team will contact you via email with all the details.

We do apologize for any inconvenience and delays.