Some BD 2017 questions/problems ?
Hello there forum users!
So I have purchased the family pack 2017 and I have some problems with the product functions:
If I understood this correctly, if i write a SMS from whatever phone to my own phone with "DB-123456 LOCATE" (or any other like LOCK or SCREAM etc.), my own phone should get this SMS and it should send the location to the sending phone?
If this is true, then this function is basically useless because the thief will see my code in the receiving SMS !!!
So what is the point of this if the thief can see my code and unlock my phone anyway?
Why is the BD on my PC always asking to "Allow" or "Deny" the same software every time I start that software ?
I am using "Paranoid Mode" because I want to see everything but when I select an option, shouldn't it stay and remember my answer?
The BD Central is very,very weird!
When I log in, I can see my main PC and my own phone (for now, I plan to have at least 20 devices).
When I press LOCATE on my main PC, I get the right IP BUT wrong Street? Why?
The IP is right but the street I get is like 10 streets away from my location.
Is it because main the router is there ?
In DB Central, when I choose my device and go to QUICK SCAN and press SCAN, I get the PENDING info.
It is 2 days now since I first saw this message, nothing changed ??? The PENDING message is still there.
Same goes for SYSTEM SCAN and ONECLICK OPTIMIZER and even my Phone.
What is happening ?
If I choose to LOCK a device, what will happen ?
Will I get a new code to unlock it or will I need to use the same code I send the commands with? For example: DB-123456 LOCATE. Will I use the 123456 ?
I have purchased the Family Pack on 24. Dec. 2016 and I still did not get any eMail with my new code.
Any help with this please ? Who and where should I contact about this ?