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Bitdefender blocking commercial software.

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Blocking commercial software from this site https://orbxdirect.com/  - The FTXCentral installer and the executable that needs to be installed keeps getting deleted, even after exclusions the software won't install correctly.  Please also see this thread: 


http://www.orbxsystems.com/forum/topic/138861-looks-like-bitdefender-just-decided-it-doesnt-like-ftx-central/


Any chance someone at bitdefender will have a look at this and advice?


I also keep noticing that bitdefender seems to pretty much block a lot of legit commercial programs which then requires constant user action to correct.