Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

One missing and one unidentified device


My printer is missing from the Box device list and it does not show up on the Guest list.


I also have a device showing on the Activity Report screen that is listed as "Other device" and seems to have a static activity level of 29%.


Can you help with either of these issues?


Thanks