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Bitdefender won't install. Help me Please.
I downloaded Bitdefender AntiVirus Plus a couple months ago and I enjoy it, but I recently had to delete it off my computer due to other software issues. When I go to re install it in bitdefender central, the executable file that is downloaded won't do anything when I try to open it. It asks me permission to change stuff on my hard drive, and I say Yes. Then it the blue loading circle near my mouse pops in and out again for a while, then stops and doesn't do anything. I tried to delete all remaints of the bitdefender I previously had. I downloaded a Bitdefender uninstaller... didnt find anything to uninstall. Im stuck, help.
Thanksss
Comments
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Hi,
Please try running the uninstall tool from here in Safe Mode, then try once more to install Bitdefender(in normal mode): https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2018_UninstallTool.exe
If the installation is not successful please contact our support team at bitsy@bitdefender.com and attach a support tool log to your email: https://www.bitdefender.com/consumer/support/answer/1730/0
