Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

BD 2018 slows Thunderbird Email

Options
Here-be-a--off-user
Here-be-a--off-user
in General


Win10 Professional, Dell Optiplex Desktop,  500GB SSD hard drive, 32GB RAM, I5 CPU.


After installing Bit Defender 2018 family pack, when I write an email, Thunderbird periodically becomes unresponsive for 10 seconds or so.


I also have Malwarebytes Premium.  Are they incompatible?  If it's a choice of BD or BD or Malwarebytes I'll keep Malwarebytes.


Don't see any way to just turn off BD to see if that's the problem.  Don't see any way to exclude Thunderbird/email scan from BD. I did turn off the spam filter in BD.


 

Comments

  • columbo
    columbo ✭
    Options


    Hello :)


     


    I would first try disabling MBAM from within the console or from the system tray icon, and see if that resolves it.


    If not, here is a KB article to help in adding Thunderbird to Exclusions: https://www.bitdefender.com/consumer/support/answer/2121/


    Some people do run both BD and MBAM Premium without any issues, I'm just sure if they had any issues with T-Bird slow downs.


    I personally just use the free version of MBAM and do a on demand scan once in awhile.


    Let us know what you come up with.


     


     

All Time Leaders

Categories

Defenders of the month