iPad Parental Controls not being recognized

fury88
fury88 ✭
edited January 2022 in Parental Control


Hello users,


I recently purchased and setup the Bitdefender BOX 2 last night and started installing the software and parental controls. After installing the parental controls app on my child's iPad the Central app doesn't recognize that it's installed. I checked on the iPad and it has the proper certificates installed and activated. When I got to manage it on my iPhone it says its not installed. Any ideas?


 


-Matt

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