"System has been blocked" firewall. How to override "System" to allow?

adrianhadrianh ✭✭
in Protection


Hi


I am connecting to work via Fortigate VPN.  When on VPN, I can ping the work servers, I can remote desktop to the work servers,  but the only thing I can't do is "browse" via explorer to the work servers.  I have narrowed it down to the following "Application Access" rule that is blocking system. (See attachment).  Explorer has been allowed so I know its not that. (See attachment)


The issue is that there is no EXE mentioned, so how do I add a rule for "System" to allow?


Regards


Adrian

bitdefender2.png

bitdefender.png

Comments

  • avalanch07avalanch07 ✭


    I'd run a scan first.

  • Sergiu C.Sergiu C. ✭


    Hi,


     


    Do you have an IP that you can add, with explorer.exe as the application?

  • neinei ✭

    Hello, I have a similar problem as OP, I have blocked all connections on Bitdefender's firewall and then I created rules on the apps that I need the access allowed, so when I see an app been blocked I simple follow the root that it shows on Bitdefender and make an exception on it so doesn't get blocked like the rest.

    But I keep having this app blocked named 'System' but does not show any root address like I normally get with the rests of the apps when they get blocked so I don't know where to find the address for that 'System' app so I'm able to add it as an exemption.

    1.png
    2.png
    example rute of other app.png
    system without rute app.png


  • Tom_BodetteTom_Bodette

    I suspect this is true with any VPN software.

    The issue: You can connect to your VPN, but you can not map any network drive.

    Bitdefender's Firewall 'Application Access' tab shows "system has been blocked"


    Go to the Firewall - Settings in Bitdefender.

    Go to the 'Network Adapters' tab.

    Set your VPN setting to 'Home / Office'.

    Also, click the 'Home / Office network' button at the bottom of the page.

    Go back and try to map your drive again.

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