Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Combination of Bitdefender + Adobe Creative Cloud slows down macOS shutdown

Options


Bitdefender: Please try installing Adobe Creative Cloud along with Bitdefender on a Mac, then restart a few times.


You'll see files created at /Library/Logs/DiagnosticReports/shutdown_stall* whenever macOS is slow to restart. These are spindump files which contain hierarchical profiling of what was consuming resources. It's pretty much always Bitdefender and Adobe Creative Cloud, and I get one every time I restart. I don't see the lengthy stalls if I install either Bitdefender or Creative Cloud alone.

Comments

  • Stefan I.
    Options


    Hello,


    Please send us an email at bitsy@bitdefender.com with this description and a copy of the mentioned logs for analysis.


    Thanks!


  • Same here, thought it was a Mojave-bug, now I know better :-((( Does it actually harm system files? I see the shutdown-stall every single day since I upgraded to Mojave. Indeed: Bitdefender and Adobe CC are both installed. Read a lot of questions everywhere, but no one made this combination yet!


    Greetings,


    Ron.