Bitdefender Installer False Positive?

Spoik
Spoik
in Install activation


Hello, a family member recently purchased the total security package and sent me the bitdefender install protection email! And I tried to install it on my system (OS is Windows 10 Pro) and Windows Defender came up saying it was: SoftwareBundler:Win32/Prepscram. Because of this I have put it through virustotal to see if it really is a virus/malware of sorts and these are the results.


I figured to ask and see if any other users have had this issue, or some clarification from any sort of staff or support.

Comments

  • Roxana G
    Roxana G ✭


    Hi Spoik,


    Yes, there was a false detection from Microsoft.


    Microsoft has removed the detection. Please follow the steps below to clear cached detection and obtain the latest malware definitions if users are still encountering this issue.

    1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender

    2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”




    Alternatively, the latest definition is available for download here: https://www.microsoft.com/en-us/wdsi/definitions

All Time Leaders

Categories

Defenders of the month