BitDefender Services are not responding

PetruT

I have just made a fresh install on my laptop, I have restarted multiple times but I still can't get Bitdefender to launch correctly. The icon is greyed out and every time I start the application it shows the "Getting Started" page and many of the features don't work.  



I have tried to uninstall the program to repair it but I keep getting the "You don't have permission" message. 



How can I repair the instillation?

Sergiu C.

Hello!



My apologies for the delay. 



You can download a removal tool from here:

https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2019_Uninstall_Tool.exe

After running it, restart the computer, then try to reinstall Bitdefender from your Central account. 

DoubleApaper

after installation, I could not sign in...  always UNABLE TO CONNECT TO SERVER

I have been trying for past 2 days, more than 10 times.  

Please help

 

Sergiu C.

8 hours ago, DoubleApaper said:

after installation, I could not sign in...  always UNABLE TO CONNECT TO SERVER

I have been trying for past 2 days, more than 10 times.  

Please help

 

Hi! 

Can you try the steps in this KB article from our website?

https://www.bitdefender.com/consumer/support/answer/17225/

Let us know how it goes. 



Thank you!