Ordered wrong subscription


Hi,


Due to my old and very slow laptop I decided to order a Bitdefender subscription myself (after being a happy user of a friends account for a year).


However, after a lot of frustrations while activating, or even just clicking a page, I had no longer the patience to compare and research all the offers which resulted in buying the wrong subscription.


So I was wondering, is it possible to change the Internet Security 2019 to Antivirus Plus 2019?


The main reason is basically that I miss the one-click optimizer and disk cleaning option, which I assumed these preferences would have been included.


I would be very grateful if someone could look into this matter.


Thanks,


Cimi

Comments


  • Hello Cimi,


    The Forum is intended for technical issues and I will close the topic. For more details related to your subscription contact us via email at bitsy@bitdefender.com.


     

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