PppoE isp connection keeps disconnecting
nofear
✭
Hi all
I am using the box since some months now all running good. Since yesterday the isp connection is disconnecting and coming back in a strange way. The box color change to red and say the user/pass is wrong the connect again then disconnect again.
I went back to my old router no issues and the connection is stable. What should I do ?
Thank you
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Comments
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Hello,
Could you please provide me with the email address you used for the Bitdefender account through a private message so that we can look into this situation?
Thanks!0 -
Done many thanks0 -
the issue was from the power supply of the ISP fiber optic box. they changed it and all running good now. thanks micheal!0