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obkagent.exe refused to be stopped

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Hi

I have an online exam in the coming days and the onvue application refuses to proceed if obkagent.exe is still running.


How can I stop this file temporarily till I finish the exam?


I tried to end it from task manager but to no avail.


Please help asap.


Thanks and kind regards

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Comments

  • Petro
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    I have the same problem. Any advice anybody?

    Petro

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
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    Hi Member's

    obkagent.exe is part of Bitdefender SafePay

    Have you tried to temporarily disable bitdefender services and check if the issue is resolved.

    https://www.bitdefender.com/consumer/support/answer/28557/

    If by chances this resolves your issue, I would still like to highlight the issue, by disabling the protection you will be making your PC prone to malware & ransomware.

    If the issue still persists, I would advice you to renable all the bitdefender services and drop an email to bitdefender support at bitsy@bitdefender.com and wait for the support staff to revert back.

    Regards

    Flex

    (Bitdefender beta test user 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • GSz
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    Hi,


    I had a similar problem and it seems that when you Disable VPN bitdefender in Task manager during startup the OnVue player works fine.

  • INE
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    Hi All,

    I have the same problem. Tried to disable VPN and to end the task for obkagent.exe, and there is still an issue when I run the system test via the OnVue exam application.

    Did anyone found the solution or uninstall Bitdefender is the only way to solve it?

    Regards,

    Ion