Parental control can't see windows profil
Hello,
I can not see all the profil on the computer of my child in the bitdefender central.
I see only a limited number of profil.
When I creat a new profil in widows I can see it in bitdefender central.
After restarting the computer the profil has appered but then the profil has vanish.
When I look again I can see the three windows's profil of my child on bitdefender central.
I see other account but not theirs.
When I clic on "view" and "all account" I can see theirs account but If I select one of them her I can not select the other windows account on the other bitdenfender child's account.
in all account I see nine windows' account.
Can you help me with that ?
Regards
Comments
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I have very similar issue:
I want to use Parental Control at my laptop (Win10 with all updates) , but can't select child account.
What I did
1. Installed parental control on this machine.
2. Created Windows Account - named julia
3. Created child's profile - named Julia
4. When I select this machine, can't see account julia, instead I can see old account (julka) that no longer exists
5. I selected "All accounts" for Julia profile.
6. I created a new profile - Test
7. For this profile I selected the same machine (warning icon was shown), then I was able to see julia (and others) Windows' accounts, I closed this without save
8. When I try to select again account for Test, Julia account is not visible again
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Hello everyone,
To review the setting, configure, change, enable, or disable them, or to enable reporting for a Microsoft Account. Follow the instructions to enable or disable the Parental Control;
Select Start > Settings > Accounts > Family & Other People, and then choose Manage Family Settings Online.
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