Trying to Stop Auto Renewal , but when reached page, a Calendar comes up and block Stop Auto Renewal box.
Said calendar can not be moved, removed etc. See Picture.
Help please
@wpradel
Sorry for the inconvenience caused to you. If you are using any addonn/ extension in your browser, kindly disable it or try to use incognito browser.
If the issue still persists & knowing that you have already tried the above stated option & it is not working, kindly drop an email to bitdefender support at bitsy@bitdefender.com
Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Tried different browser, different computer and mobile device, still that Calendar remaining in front of box. Think i somehow did it on Mobile but can not be sure as Calendar in the way.
Can someone just confirm it has been disabled?
Many thanks
Please ignore above, just received email confirmation being disabled.
Suggests this issue is looked into
I have exactly the same problem as above.
I found this post from reddit , it worked for me
https://www.reddit.com/r/BitDefender/comments/hbqjbb/i_cant_turn_off_auto_renew_wtf_bitdefender/
Yes Warot thanks that also worked for me, soon as cancelled auto renewal i got pop up with 50% discount, so worked out well in the end.
