screen time

SianaMcGarvey
edited January 2022 in Parental Control

Hi, the past couple of days the parental controller isn't totalling up the screen time as it was before and stopping the devices at pre-arranged time limits. Instead the daily reports are telling me that my child has had no screen time (2 devices) and she is not being "kicked off" by bitdefender as previously. She is of course delighted, me not so much!!

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Hi Member

    Sorry for the inconvenience caused to you.

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com

    Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.


    If this helps, kindly mark answer as agree/ accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)