Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How to delete old deleted Bitdefender installation from my account

Options
neilcperks
neilcperks ✭
edited July 2020 in General

I previously had Bitdefender free edition installed on a computer which I uninstalled a short while ago. I have now purchased Bitdefender Total Security which is working fine but is now on the same account as was the free version. Both show on the "Dashboard" and "My Services" (When I tried to create a new account it told me I already had one so I just accepted it; I'm guessing I should have deleted the account at the same time as uninstalling Bitdefender free edition ?). Is there any way to remove the old free version from the Dashboard/My Services as I don't have it installed on any PC ?


Many Thanks


Neil

Comments

All Time Leaders

Categories

Defenders of the month